Privacy Policy

Change Happens Here operates the websites changehappenshere.ca, members.changehappenshere.ca, go.changehappenshere.ca, and all related subdomains. We are based in Canada and serve a global audience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites, purchase a product, subscribe to our communications, or participate in our community. By using our websites, you agree to this Privacy Policy.

Information We Collect from You

We collect personal information when you create an account, sign up for email updates, purchase a product or membership, participate in community features, or contact us directly. The information we collect may include your name, email address, username, billing information, and any details you choose to share with us. Payments are processed securely by third-party providers, and we do not store full credit card details.

Information We Collect Automatically

We also collect information automatically when you visit our websites. This information includes your IP address, browser type, device information, referring website, pages viewed, and the dates and times of your visits. We use this information to understand how visitors use our websites and to improve performance and user experience.

How We Use Cookies and Tracking Tools

Our websites use cookies and similar technologies to function properly and to personalize your experience. Cookies help us understand how visitors use our websites and support features such as login functionality. We may also use analytics tools, tracking pixels, and session logs for performance and marketing purposes. You may disable cookies in your browser settings, although some features may not work correctly if you do so.

How We Use Your Personal Information

We use your personal information to provide access to courses, memberships, and purchased services. We use it to process payments, which are charged in United States Dollars (USD), and to send newsletters and updates. We also use this information to analyze website performance, maintain security, and meet legal or regulatory obligations. You may unsubscribe from marketing emails at any time by using the link provided in our communications.

When We Share Your Information with Others

We do not sell or rent your personal information. We may share information with service providers who assist us with payment processing, email delivery, website hosting, and customer support. We may also share information if required by law or if necessary to protect our legal rights. In the event of a business transfer or organizational change, your information may be transferred to a successor entity.

How Your Information Is Stored and Transferred

Your information may be stored or processed in Canada, the United States, or other countries where our service providers operate. Privacy laws in these regions may differ from those in your location. By using our websites, you consent to this transfer and processing.

Your Rights Regarding Your Personal Information

Depending on your location, you may have the right to access, correct, or request the deletion of your personal information. You may also withdraw your consent to receive marketing communications. If you wish to make such a request, you may contact us using the information provided below.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Although no security system is completely secure, we follow industry standards to safeguard your data.

Children’s Privacy

Our websites and services are intended for users who are at least 18 years old. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete that information promptly.

How Long We Keep Your Information

We retain personal information only for as long as necessary to provide our services or to comply with legal requirements. When the information is no longer needed, we delete it or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always appear on this page, and the effective date will be updated accordingly. Your continued use of our websites after any update constitutes acceptance of the revised policy.